Early Help Offer at Ladygrove

At Ladygrove Primary School and Nursery, we understand that family life can sometimes be difficult and challenging. From time to time there may be situations where you feel you need some help and support; at these times we can provide what is known as the Early Help Offer.

Providing Early Help to our children and families means that we can be more effective in preventing difficulties. Early Help means providing support as soon as a difficulty emerges, at any point of a child’s life, from Nursery through to Year 6.

Our Early Help support is tailored around individual pupils and their families. We can support in school and issues within the home.

Early Help Assessments (EHAs) are offered when it has been identified that a family requires support from school or external agencies. The assessment is evidence based and solution focused to identify positive changes needed for the family. EHAs are a way of bringing all services together in a multi-agency approach to support the family and ensure continued support for the child and family.

Referral to agencies outside of school

These include external agencies identified as being able to offer the support and family needs:

Strengthening families, Parenting courses, Educational psychologist
School nurse, Social worker, Speech and language therapists
Young carers, Behaviour support team, Learning support team,
Domestic abuse support services, Occupational therapy, BeeU.


Family Connect is a free, confidential service providing, impartial advice, information, guidance and support on a full range of children’s services available across the borough including childcare, activities, school admissions and finance.

Family Connect aims to ensure that families are getting the right help at the right time.






If you have any concerns and wish to seek more advice or support please contact school and speak to:

Miss Laura Barton (Pupil & Family Support Worker/Attendance Lead)

Miss Beth Ellis Lowe (SEND CO)

Miss Kerry Piper (Pastoral & Wellbeing Lead Practitioner/ELSA)

Further information can also be found on our Pastoral and well-being page

Pastoral Support Leaflet


An Emotional Literacy Support Assistant (ELSA) is a trained, school based learning support assistant. Their role is to support the emotional wellbeing of pupils.  They are trained by a team of  Educational Psychologists and receive ongoing group supervision. 
Miss Piper, Mrs Pennant and Mrs Taylor are all ELSA trained.

ELSA leaflet

Pre-Loved Uniform

Here at Ladygrove we have pre-loved uniform. The uniform is always available for parents/carers to look through. The Pastoral Pods offer a drop-in session every Monday morning so feel free to come and say hello. Alternatively please contact the school to arrange a visit.

Useful Links

Shropshire School Nurses (shropscommunityhealth.nhs.uk)

StepChange Debt Charity. Free Expert Debt Help & Advice

Telford Crisis Support – Volunteer led since 2013

Home – Solihull Approach | Parenting (solihullapproachparenting.com)

Empowering People, Empowering Change | Cranstoun

Emergency Welfare Assistance (egovhub.net)

YOUNG CARERS | Carers Centre (telfordcarers.org.uk)

Being a young carer: your rights – Social care and support guide – NHS (www.nhs.uk)

Free in Telford | Triple P – Positive Parenting Program | Triple P (triplep-parenting.uk.net)

Home – Victim Support


HOME | Challenging Percepti (cptelford.co.uk)

Shropshire, Telford and Wrekin Talking Therapies :: Midlands Partnership University NHS Foundation Trust (mpft.nhs.uk)


A young carer is someone aged under 18 who helps look after a relative who has a disability, illness, mental health condition, or a drug or alcohol problem. Most young carers look after one of their parents or care for a brother or sister. They do extra jobs in and around the home, such as cooking, cleaning, or helping someone to get dressed and move around.

Some children give a lot of physical help to a sibling who is disabled or ill. Along with doing things to help their sibling, they may also be giving emotional support to both their sibling and their parents.

This is a short film which explains the definition of a young carer and their role.


There are also some good links:





If you think your child identifies as a young carer, please let us know. There is lots of support available for young carers as well as fun days and activities they can be involved in where they will meet other young carers.